After filing two reports with Texas Tech University, the first citing unethical and unprofessional behavior by two TTU leaders and the second on TTU's hapless investigation, I wrote the maker of EthicsPoint software:
I utilized TexasTech's EthicsPoint system and found the quality of investigation to be abysmal. My concerns were not investigated but summarily dismissed.
I shared the shoddiness of the investigation by filing a second complaint.
Does EthicsPoint monitor the quality of investigations performed by member institutions? If so, I'd like to offer my unsatisfactory experience for consideration.
Here is their reply:StateoftheDivision/PEU Report
Thank you for contacting NAVEX Global Client Care. NAVEX Global is a third-party organization that provides hotline and case management systems for the organizations we serve. NAVEX Global provides a system to receive your report information and then transmits that information to the appropriate parties. However, our clients are the ones actually responsible for carrying-out the investigation of your report.
If you wish to file a report or follow-up on an existing report, please consult the appropriate resources at your organization, or visit www.ethicspoint.com and click on "file a report" or "follow up" in the top-right corner of the page. Or you may call the general EthicsPoint hotline at (866) 384-4277.
Kind regards,Once again my experience with Texas Tech and its compliance vendor has been ethics pointless. The lawyerization of management covers animal cruelty with doublespeak and no real recourse. Dare I file a third complaint, based on the recommendation of software vendor EthicsPoint?